The manufacturer guarantees the quality of workmanship and materials in every item they manufacture. If there is a quality related problem, all returns must be reported within 3 days after receipt of product. Products have a one year warranty unless otherwise noted.

Cancellation Policy

Cancellation fees may apply for any orders that are cancelled or revised after they have been placed.

Return Policy

If the customer returns a product due to cancellation after it has been shipped, the customer is responsible for return freight costs. If an order is refused delivery by the purchaser, it will be assessed a $50 refusal fee in addition to the return shipping charges.

If you received an item that is defective, broken or damaged due to shipping, or had an order fulfillment error, please contact us for return instructions. Do not return products to without pre-authorization, as returned products may not be recoverable and no refund may be processed.

If any visible damage exists at the time of delivery, please report such damage to the shipper immediately (preferably at time of delivery). Please take photos of the package and/or product damage as they will help us file a damage claim with the shipper. Our shipping companies are responsible for shipping damage only if noted by the customer upon receipt of the product.

Any product returned to for any reason other than quality is subject to a 25% handling charge and items must be returned in new, unused, and resalable condition inside its original packaging. Additional fees may apply if not returned in original packaging. Returns will be inspected prior to credit being issued.

Your return has 30 days from the date of RMA approval to arrive at the designated shipping warehouse location. NO EXCEPTIONS. Items arriving after the 30 day period will not be accepted and no refund will be processed.

It is highly recommended that you insure your return shipment and forward us your tracking information so we can monitor the product return and expedite the processing of your refund.